Frequently asked questions
We have created this section to answer all your questions and offer you a clear and transparent experience with Diplomatico Taxi. Whether you want to know more about our services, our fleet of vehicles, our drivers or our ecological commitments, you will find here the answers to the questions most frequently asked by our customers.
This page is designed to guide you, inform you and give you a better understanding of how we work. If you can’t find the answer you’re looking for, don’t hesitate to contact us directly. Our team will be delighted to help you.
Diplomatico Taxi has a fleet of 100% electric vehicles, made up exclusively of Tesla models (Models 3, Y and X). These vehicles offer premium comfort while being environmentally friendly.
Our taxis can carry up to 4 passengers or more, depending on the vehicle model. The Tesla Model X can carry up to 7 passengers, ideal for groups or family rides.
You can book a taxi directly via our website, by phone or Whatsapp.
Not only are our Teslas environmentally friendly, reducing CO2 emissions, they also offer superior comfort with leather seats, a quiet ride and advanced technological features for an enjoyable ride.
Yes, our drivers are experienced and trained to offer a high-quality service, combining punctuality, safety and discretion. They know the region inside out, so you can be sure of a smooth ride.
Absolutely! We offer VIP and corporate transport services, with particular attention paid to discretion and comfort. Our services are tailored to the needs of our business customers.
Yes, our Tesla cars have a long range and are perfectly suited to long-distance rides. You can book rides for long-distance or even international journeys.
By using only 100% electric vehicles, we’re significantly reducing our carbon footprint. Our Tesla vehicles produce zero CO2 emissions when in use, making every ride a more eco-friendly option.
We accept bank cards (Visa, MasterCard, American Express), mobile payments (Apple Pay, Google Pay) and cash payments directly to the driver.
Yes, Diplomatico Taxi is available 24/7 to meet your needs, whether for urgent rides, airport transfers or business trips at any time of the day or night.